Solutions Consultant I, Digital Workplace

Kochi, Kerala Digital Workplace - Digital Workplace Permanent (Full Time)

The Solutions Consultant will be responsible for delivering enterprise-class intranet, content and collaboration solutions to Valorem clients through SharePoint, Office 365 and the Microsoft collaboration platform.  The BPSC will work with our customers across all phases including planning, design, development and deployment to meet and exceed the client’s requirements. By doing this our clients will make the most of that opportunity and maximize the return on their investment. The BPSC will do this by:
• Planning with customers on intranet, portal, site and collaboration requirements.  Helping customers determine on-premises and cloud requirements and capabilities.  Emphasizing cloud and Office 365 as the stated direction.
• Designing architectures, environments, layouts (UI/UX) and content that meet the customer’s portal and collaboration requirements with an emphasis on meeting the customers’ overall business goals.  Leveraging best practices that will sustain the client’s environment for the long term.
• Developing a range of sites and solutions using out-of-the-box functionality as well as custom development when necessary. 
• Deploying intranet sites, content and collaboration solutions into production for customers on agreed-upon timelines to customer acceptance and satisfaction.The 

BPSC will have the following responsibilities;

• Demonstrated design and admin experience with SharePoint as well as SharePoint Online (Office 365).
• Experience with and/or deep understanding of the Microsoft collaboration stack including Office 365 (including PowerApps & Flow)
• Develop solutions leveraging SharePoint and O365 out-of-the-box functionality as well as provide custom solutions (development where necessary)
• Integrate SharePoint solutions with other Microsoft and 3rd party solutions to meet the customer’s needs
• Experience migrating data from Lotus Notes to Office 365
• Experience in Domino/Lotus Script
• Provide consultative guidance to customers around design principals, best practices, deployment methods and adoption.
• Pass required certification exams relevant to the role and Valorem competencies
• Generate high quality deliverables as negotiated in signed Statements of Work (SOW)
• Build and maintain strong relationships with multiple technical and line of business contacts within the assigned customer engagements.  Maintain strong working relationships and collaborate with other Valorem team members in Sales, Services, Marketing and Product Management teams
 

PLACEMENT CRITERIA & REQUIREMENTS

  • 6+ years of relevant business experience, demonstrated expertise with Exchange, Active Directory and Office 365, demonstrated experience in consulting and/or project management, BTech/BE/MCA, Microsoft certification preferred
  • VALOREM EXPECTATIONS

  • Communication and Interpersonal Skill:

  • Exhibit confidence and not be afraid to ask questions to bring clarity, share ideas and challenge the norm (think outside the box).
  • Actively listen to ensure you are seeking to understand before you are understood.
  • Exhibit exemplary client service skills, to all people, regardless of level inside or outside of the company.
  • Written and verbal communication skills should be professional, concise and effective.

  • Collaboration and Teamwork:

  • Create an environment of engagement and participation, work cooperatively and respectively with co-workers across teams in partnership with internal and external clients.
  • Build relationships and alliances to solve problems and achieve objectives by sharing knowledge and information.
  • Openly and actively participates in the direction of our Company.
  • Strong collaboration skills, works well with ambiguity, works well across roles and groups.
  • Exercise confidentiality concerning the affairs of the business.

  • Personal Ownership and Responsibility :

  • “Own” your work – take initiative, be proactive, anticipate and complete projects in a comprehensive manner while still remembering the details.
  • "Don’t just be the student, be the teacher.   Exhibit a willingness to learn, willingness to problem solve and willingness to step in to help others.
  • Creativity, capacity and a conviction to innovate and deliver best-in-class solutions.

  • Client Focus:

  • Always put the clients’ needs first, thinking proactively from their vantage point, not your own.
  • Innovation, curiosity and flexibility are expected in providing business solutions to both internal and external clients.
  • Follow through with all client expectations and accountabilities.

  • Time Management and Productivity:

  • Follow through within the specified timeframe for all of your areas of responsibility
  • Kochi, Kerala

    Solutions Consultant I, Digital Workplace