Valorem Reply is an award-winning digital transformation firm focused on delivering data-driven enterprise, IT modernization, customer experience, product transformation and digital workplace. Through the expertise of their people and power of Microsoft technologies, they provide hyper-scale and agile delivery of unique digital business services, strategic business models, and design-led user experiences. Their innovative strategies and solutions securely and rapidly transform the way their clients do business. 

Valorem is looking for a Service lead who will work directly with clients to ensure a smooth flow of requests by effectively managing a team. You will be responsible for ensuring policies and processes are followed that are consistent with client expectations and an excellent end-user support experience.  

Responsibilities

Minimum Requirements

Preferred Qualifications